Frequently Asked Questions
Although we are not able to offer a searchable FAQ site at this time, we did want to post the answers to at least the most frequently asked questions. Please check back often as new questions will be posted and updates will be made!
If you have questions that are not answered here, please contact us at firstname.lastname@example.org. Thank you for your patience as we continue to grow!
*Due to the unpredictable nature of COVID-19, some of our routine procedures that are discussed in the FAQs below are subject to change based on state and local guidelines at the time of the Ride*
I made a mistake when typing my name during registration, how can I fix that?
- Log in to your fundraising dashboard
- Click the your profile picture in the right hand corner
- Click profile then click the profile tab
- If you scroll down to personal information, you will see your name. Click on your name and it will become editable.
- If you already received any donations, don’t worry they will follow you with the corrected name.
If you have any issues or further questions, send an email to email@example.com.
How do I register a child or teen?
Every child must be registered as a “cyclist”, even if they are attached to a parent’s bicycle. All children must be registered separately with the the use of a unique email address. (For children you can quickly create one for this purpose in gmail or yahoo.)
Teen Registration Fee (ages 13-17 as of ride day) is $30. There is no fee for riders under the age of 13 but all youth riders, both child and teen, must be accompanied by an adult family member (or have a notarized permission slip to ride with someone else). Parents will be required to agree to the Youth Waiver during registration before any youth is allowed to ride.
For more details click here.
How do I register as part of a Team?
If you are bringing back or creating a Team, the Team Captain must be the first to register. Once the Team Captain has set up the Team, all other members will use the same registration process and use the drop down box on that page to select the team they would like to join.
For more information on registering as a team, click here.
Is there a Fee to register for the ride?
The standard Adult Registration Fee is $75 (Early Birds before 4/15 are $60 and Late Registrations after 7/31 are $100, if space is still available). Teen Registration Fee (ages 13-17) is $30. There is no fee for youth riders under the age of 13 but all youth and teen riders must be accompanied by an adult family member (or have a notarized permission slip to ride with someone else). The standard Registration Fee for Cycling In Sync is $30. Since 100% of the funds raised by cyclists goes directly to The Michael J Fox Foundation to be used for research toward a cure, the Registration Fee covers the actual operation of the ride….things like porta potties, food and drink at all rest stops and the start and end of the ride, t-shirts for all participants, entertainment and chip tracking technology.
For more details click here.
What is the Registration Deadline to guarantee a T-shirt?
In order to assure that you get a ride T-shirt you must register by July 15. Although we will of course order a few extras in miscellaneous sizes, we simply cannot guarantee that there will be t-shirts available for those who register after July 15th.
For more details click here.
What time do I need to arrive for my ride?
How do I change my Ride Distance?
To change your Ride Distance, please send an email to firstname.lastname@example.org. If it is ten days before the Ride , you will need to change your distance at packet pick-up.
Can I change from the In-Person ride to Cycling In Sync?
What happens in case of inclement weather?
Where can I get a map of the various routes?
Is there a time limit to finish?
While we try to be as flexible as possible, please remember that our SAG vehicles and those manning the rest stops are all volunteers. Most of them start their day before the first ride even takes off at 7:30 am. That makes for an extremely long day. Please be sure to pick your route based on your ability to comfortably finish in a reasonable amount of time and in time to enjoy the post-ride food, booths, and music back at The Ballpark. Support of SAG vehicles and rest stops will end no later than 5:00 pm.
Do all the rides start at the same place?
Yes, all rides start and end at The Ballpark at Old Orchard Beach. Start times are as follows but please plan to arrive at least a 45 minutes early to sign in at the Registration Table.
100 Miles – 7:30
62 Miles – 8:15
50 Miles – 9:00
30 Miles – 10:30
10 Miles – 11:30
Am I required to wear a helmet?
Absolutely! All cyclists (or parents of cyclists under age 18) are required to sign a Waiver and agree to abide by the Rules of the Road.
Do you allow electric assist bicycles or trikes?
Because this is a Ride, not a race, and given that many of our cyclists have PD, we do allow electric hybrids, as well as recumbents, tandems, etc, provided that you can ride safely and follow the Rules of the Road.
Where can I rent a bike in Old Orchard Beach, ME?
We have partnered with Unlimited Biking to provide high quality rentals and convenient service at affordable prices. From hybrids to carbon Cannondales, single seaters to tandems and attachments for kids, get the bike you want without the frustration of getting it to Maine. And, every bike comes with a helmet at no additional charge. Best of all, you simply pre-book your bike of choice and pick it up/drop it off at the Ride. Rent your bike here.
Is there a minimum fundraising requirement?
Since the sole purpose of doing this ride is to raise funds and awareness for Parkinson’s Disease, all adult cyclists are required to raise a minimum of $150 for The Michael J. Fox Foundation. These funds must be raised before Ride Day. There is no minimum fundraising amount for those who Cycle In Sync from around the world, however, we ask that you do your best, knowing that research will not move forward without us! Teen and Youth riders are also not required to raise these funds but it is our sincere hope that this will be a learning opportunity for them to get involved in some capacity. Even the youngest of them can have a lemonade stand, help at a yard sale, or do chores around the house for neighbors and other family members.
How do I fundraise as part of a Team?
It is important that each cyclist supports the cause by doing their own fundraising. Rest assured however that if you are a member of a Team, your fundraising total will also show up as part of the Team Total. With well over 1000 cyclists riding toward the cure, Individual Fundraising is the only way that we can track things like VIP status and invitations to MVP events.
How do I access my Fundraising Dashboard?
You will use your Fundraising Dashboard to make changes to your personal page, email donors, track fundraising, etc.
Simply use the red FUNDRAISING DASHBOARD button on the top right of our Home Page (in the drop down menu on Mobile View). You will be linked directly to the Team Fox page where you will login with the user name and password that you used to register for the Ride. If you have any trouble, please email our friends at email@example.com.
What if I have NOT met my fundraising minimum by Ride Day?
The whole purpose of this Ride is to raise the funds for research that will lead us to a cure.
When you registered, every adult committed to raise a minimum of $150 as an Individual. That minimum must show in your personal fundraising account in order to ride.
If you have not done so prior to Ride Day, you will need to make that donation at the Team Fox tent, next to Packet Pick-up, before getting in line for your packet. They will take your donations and give you a receipt to bring to the Packet Pick-up tent.
You will save yourself time and the bother of two separate lines by making sure your minimum has been met prior to arriving.
How can I send a link to my Personal Page in emails or FaceBook?
You were given an opportunity to create your own url when you first registered to ride. If you do not have that, go to our Home Page and click on the FUNDRAISING DASHBOARD login button at the top right. Login to your Team Fox fundraising page with the email and password you used to register. Follow the links to “create your personal url”. You can simply copy and paste that into emails and Facebook posts or create a hyperlink and rename it “My Personal Page” or whatever you like. If you need help, please contact our friends at Team Fox directly at firstname.lastname@example.org.
When posting your URL to Facebook, there will be a suggestion to “add a button” please DO NOT go forward with this suggestion but simply X out of that option. Creating a fundraising button will not allow friends and family to make donations directly to your personal fundraising page and there is no way for us to credit the funds to a particular rider. We get one check several times a year with zero donor information.
You may also send donors directly to our website where they can simply search for a cyclist by clicking on the DONATE button on the top right hand side. From there they can “search for a cyclist” by putting in just a few letters of your name and making the appropriate selection in the drop down box.
How do I qualify for VIP status?
Each cyclist who raises $1,000 before the end of the year will qualify as a VIP and receive a VIP Bib Number for the following year’s ride. Those who raise the $1,000 minimum before certain deadlines will also qualify for a VIP Jersey. Fundraising must be done on an Individual basis. Rest assured however that if you are a member of a Team, your fundraising total will also show up as part of the Team Total. With well over 1000 cyclists riding toward the cure, Individual Fundraising is the only way that we can track things like VIP status and invitations to MVP events.
Can I continue to fundraise after the Ride?
Absolutely! Fundraising continues right through the end of the year!
What should I do if a donor would prefer to write a check rather than donating online?
In order to make sure that the funds are credited to you and the ride, the check should be made out to The Michael J Fox Foundation (or MJFF) and given or mailed to you. If you receive a check for $100 or less made out to the New England Parkinson’s Ride, simply write “Payable to MJFF” on the back.*
When you are ready to send in your checks, you will need to complete the NEPR – MJFF DONATION TRACKING FORM (also available under the Forms section of our website) and mail everything in to the address listed on the form. (You may notice that we are using a different address after the ride to get things in more quickly.) Please make absolutely sure that your name is large and legible at the top of the form so that you receive credit for the donations. Please note, the Michael J Fox Foundation cannot accept cash.
*If you receive a check made out to the New England Parkinson’s Ride for more than $100, please add a note indicating the name of the cyclist it should be credited to and mail to: New England Parkinson’s Ride, PO Box 1124, Merrimack, NH 03054. We will deposit the check and make an online donation in the name of the cyclist. If you have additional questions please contact us at email@example.com or 207-466-0880.
The checks I mailed in with the Tracking Form have not posted to my Fundraising Page yet. How long does it take?
If you mailed your checks in to The Michael J. Fox Foundation with the NEPR – MJFF DONATION TRACKING FORM you will normally see them posted on your fundraising page within two weeks. However, due to reduced staffing during Covid-19, the checks have been taking closer to a month to post. If you have already sent checks in, do not worry, they will get posted. If you have new checks to send in, please use the updated NEPR – MJFF DONATION TRACKING FORM which will temporarily go directly to our contact at Team Fox.
If you have additional questions please contact us at firstname.lastname@example.org or 207-466-0880.
My company has a Matching Funds Program, how do I handle that?
Because Team Fox deals with thousands of events and participants, it is difficult for them to appropriately credit matching funds to a specific cyclist, especially when they are mailed directly to The Michael J Fox Foundation. Although the funds still go to research, which is our ultimate goal, they may not reflect in the totals raised by the cyclist or the New England Parkinson’s Ride.
Since we are a 501c3 Charitable Organization, with our own Tax ID# it is much cleaner if these funds are directed to us where we can record them to your Team Fox account and forward on to the Michael J Fox Foundation. Rest assured, 100% of the funds raised by cyclists will be forwarded directly to MJFF.
If you or one of your donors work for a company that has a Matching Funds policy, please make absolutely sure that your name is shown as the cyclist and list the recipient as:
The New England Parkinson’s Ride
PO Box 1124
Merrimack, NH 03054
Our Tax ID is #45-2326338. If they need a document from the IRS showing our status, or you have further question, please contact email@example.com.
Note: If the employer requires that the check is written out directly to MJFF, please still have it mailed to the ride at the above address and make sure your name is indicated in the memo section. The Tax ID for The Michael J Fox Foundation is #13-4141945.
How do I access a list of my donors from this year and/or last year?
To get a list of your Donors: (Note: This only works while the donation site is live. Once it shuts down at the end of the year, you won’t be able to access your Fundraising HQ until Registration opens again. If you need a list of your donors before registration is live again, please email firstname.lastname@example.org.)
- Log in to your fundraising dashboard by clicking on the red “FUNDRAISING DASHBOARD” on the top right of any page on our website.
- Click the “Reports” tab
- This year’s donations will be listed first.
- If you are looking for a list of those who donated last year, just scroll down until you see “Donations made toward your goal for other campaigns”
- To download a report of your donors simply right click on any donor, go to export and there is an option to download as a CSV or Excel Sheet.
If you have any trouble, please contact our friends at email@example.com.
Can I thank donors directly from my Fundraising Dashboard?
To easily send thank-you emails to donors, follow these steps. (Note: This only works while the donation site is live. Once it shuts down at the end of the year, you won’t be able to access your Fundraising HQ until Registration opens again.)
- Log in to your fundraiser dashboard by clicking the “FUNDRAISING DASHBOARD“ link in the top right
- Click the “Reports” tab
- Locate the donor/donation you’d like to thank, and click “Send Email”
(If the donor didn’t submit their email address, this option is unavailable.)
- Type the message in the pop-up window, and click “Send Email”
If you have any trouble please contact our friends at firstname.lastname@example.org.
Cycling In Sync
Do I have to ride on September 10th in order to participate?
I am registered to Cycle In Sync, how will I get my t-shirt?
Each cyclist will be mailed their t-shirt before September 10th at the address given during registration.
Do I need to ride a specific distance?
I am not part of a Team, how can I find others who are riding for NEPR in my area?
Our hope is that we will be able to make connections via email if we know of groups riding in your area. Cyclists and groups in each area must make sure they are compliant with local ordinances regarding the size of gatherings allowed, at the time of the ride.
Please reach out to email@example.com if you are riding solo or as a couple and hope to connect to a larger group.
Can you recommend any routes in my area?
Because we will have cyclists riding all over the country as part of our Synchronized Ride, we cannot make recommendations on specific routes. However, please consider that this is not a supported ride and pick a place where you will have access to things you may need, especially for longer rides; bathrooms, water, food. Many of our cyclists have chosen to do shorter rides on existing bike trails. Others will select routes that cyclists may have posted on MapMyRide or Strava.
Am I required to wear a helmet?
Absolutely! Even though we aren’t riding together, all registered cyclists (or parents of cyclists under age 18) agreed to the abide by the Rules of the Road. Please do the right thing and be safe!
Do I need to purchase tickets for the Pre-Ride Dinner?
Will there still be a Pre-Ride Dinner?
Yes! One of our all time favorite parts of the Ride is the special time we get to spend together at the Pre-Ride Dinner on Friday night. For more information, visit the Pre-Ride Dinner webpage.