Frequently Asked Questions

Although we are not able to offer a searchable FAQ site at this time, we did want to post the answers to at least the most frequently asked questions.  Please check back often as new questions will be posted and updates will be made!

If you have questions that are not answered here, please contact us at neparkinsonsride@gmail.com.  Thank you for your patience as we continue to grow!

Fundraising

How do I access my fundraising HQ?

You will use your fundraising HQ through the Michael J Fox Foundation to make changes to your personal page, email donors, track fundraising, etc.

Simply use the red HQ LOGIN button on the top right of our Home Page.  You will be linked directly to the Team Fox page where you will login with the user name and password that you used to register for the Ride. If you have any trouble, please email our friends at teamfox@michaeljfox.org.

Is there a minimum fund raising requirement?

Since the sole purpose of doing this ride is to raise funds and awareness for Parkinson’s Disease, all adult cyclists are required to raise a minimum of $150 for The Michael J. Fox Foundation. These funds must be raised before Ride Day. Teen and Youth riders, are not required to raise these funds but it is our sincere hope that this will be a learning opportunity for them to get involved in some capacity.  Even the youngest of them can have a lemonade stand, help at a yard sale, or do chores around the house or for neighbors and other family members.

What if I have NOT met my fundraising minimum by Ride Day?

The whole purpose of this Ride is to raise the funds for research that will lead us to a cure.

When you registered, every adult committed to raise a minimum of $150 as an Individual.  That minimum must show in your personal fundraising account in order to ride.

If you have not done so prior to Ride Day, you will need to make that donation at the Team Fox tent, next to Packet Pick-up, before getting in line for your packet. They will take your donations and give you a receipt to bring to the Packet Pick-up tent.

You will save yourself time and the bother of two separate lines by making sure your minimum has been met prior to arriving.

How can I send a link to my Personal Page in emails or FaceBook?

You were given an opportunity to create your own url when you first registered to ride. If you do not have that, go to our Home Page and click on the HQ LOGIN button at the top right. Login to your Team Fox fundraising page with the email and password you used to register. Follow the links to “create your personal url”. You can simply copy and paste that into emails and Facebook posts or create a hyperlink and rename it “My Personal Page” or whatever you like.  If you need help, please contact our friends at Team Fox directly at teamfox@michaeljfox.org.

Whatever you do, please DO NOT create a “fundraising event” on your Facebook Page. This will not allow friends and family to make donations directly to your personal fundraising page and there is no way for us to credit the funds to a particular rider.  We get one check several times a year with zero donor information.

You may also send donors directly to our website where they can simply search for a cyclist or team by clicking on the DONATE button on the top right hand side. From there they can “search for a cyclist” by putting in just a few letters of your name (or team name) and making the appropriate selection in the drop down box.

Donations

What should I do if a donor would prefer to write a check rather than donating online?

In order to make sure that the funds are credited to you and the ride, the check should be made out to The Michael J Fox Foundation (or MJFF) and given or mailed to you. If you receive a check for $100 or less made out to the New England Parkinson’s Ride, simply write “Payable to MJFF” on the back.*

When you are ready to send in your checks, you will need to complete the MJFF Tracking Sheet (available under the Forms section of our website) and mail everything in to the address listed on the form. Please make absolutely sure that your name is large and legible at the top of the form so that you receive credit for the donations. Please note, the Michael J Fox Foundation cannot accept cash.

*If you receive a check made out to the New England Parkinson’s Ride for more than $100, please add a note indicating the name of the cyclist it should be credited to and mail to: New England Parkinson’s Ride, PO Box 1124, Merrimack, NH 03054. We will deposit the check and make an online donation in the name of the cyclist. If you have additional questions please contact us at neparkinsonsride@gmail.com or 603-609-0515.

My company has a Matching Funds Program, how do I handle that?

Because Team Fox deals with thousands of events and participants, it is difficult for them to appropriately credit matching funds to a specific cyclist, especially when they are mailed directly to The Michael J Fox Foundation.  Although the funds still go to research, which is our ultimate goal, they may not reflect in the totals raised by the cyclist or the New England Parkinson’s Ride.

Since we are a 501c3 Charitable Organization, with our own Tax ID# it is much cleaner if these funds are directed to us where we can record them to your Team Fox account and forward on to the Michael J Fox Foundation.  Rest assured, 100% of the funds raised by cyclists will be forwarded directly to MJFF.

If you or one of your donors work for a company that has a Matching Funds policy, please make absolutely sure that your name is shown as the cyclist and list the recipient as:

The New England Parkinson’s Ride
PO Box 1124
Merrimack, NH  03054

Our Tax ID# is 45-2326338.  If they need a document from the IRS showing our status, or you have further question, please contact neparkinsonsride@gmail.com

Note: If the employer requires that the check is written out directly to MJFF, please still have it mailed to the ride at the above address and make sure your name is indicated in the memo section.  The Tax ID for The Michael J Fox Foundation is #13-4141945.

How do I access a list of my donors from this year and/or last year?

To get a list of your Donors: (Note: This only works while the donation site is live. Once it shuts down at the end of the year, you won’t be able to access your Fundraising HQ until Registration opens again. If you need a list of your donors before registration is live again, please email teamfox@michaeljfox.org.)

  • Log in to your fundraising dashboard by clicking on the red “HQ Login on the top right of any page on our website.
  • Click “Donation Reports” on the left sidebar
  • This year’s donations will be listed first.
  • If you are looking for a list of those who donated last year, just scroll down until you see “Donations made toward your goad (2017)
  • If you would like to download the list, simply click “Download as CSV” option on the right.

You can then save as an Excel spreadsheet if you prefer that over a csv.

If you have any trouble, please contact our friends at teamfox@michaeljfox.org.

Can I thank donors directly from my fundraising HQ?

To easily send thank-you emails to donors, follow these steps:

  • Log in to your fundraiser dashboard by clicking the HQ Login link in the top right
  • Click “Donation Reports” in the left sidebar
  • Locate the donor/donation you’d like to thank, and click “Send Email”
    (If the donor didn’t submit their email address, this option is unavailable.)
  • Type the message in the pop-up window, and click “Send Email”

Or if you would like to download a list of your donors and their email addresses to send through your personal email click on the “Download as CSV” option on the right.

If you have any trouble please contact our friends at teamfox@michaeljfox.org.

Ride Day

What happens in case of inclement weather?

The ride will take place rain or shine!* 
(Update on Dorian: We are watching the weather carefully and it is changing by the hour. The Friday night Pre-Ride Dinner should not be affected, though it will be cool.
The current forecast for Saturday is for rain all morning, with gusty winds, and clearing in the afternoon in time for our celebration BBQ & band!  We plan to allow all rides to go off as scheduled but ask that you give serious consideration to your own comfort level and how best to make this Ride the fun event it was intended to be. This is not a race, it is not in endurance course, it is a fundraising event with the goal of curing Parkinson’s Disease. 
It is simple to change your route distance at packet pick-up. Just be sure to arrive 45 minutes before the start time of the route you will actually be riding. 
If you make the decision to forgo the Ride altogether and are in the area, please come by in the afternoon to celebrate. You may also choose to ride Virtually tomorrow or at another time. You do NOT need need to notify us of your decision. If you don’t pick up your packet, we will know you are not out on the route. 
If we have any updates we will post here and on Facebook.  Please understand with over 1300 cyclists and 300 volunteers, we cannot answer individual emails and phone calls.
*Should the weather conditions be deemed unsafe for participants, or in the case of extreme unforeseen events, the New England Parkinson’s Ride reserves the right to cancel or alter the event at any point before or during the ride. Though we hope it never happens, riders and volunteers would be notified via email if that decision were made. We would also post any cancellations on our website and Facebook pages. Registration fees would not be refundable, as all expenses would have already occured. There is no rain date, as an event of this size and scope cannot just be recreated on another day.
Ride times are as follows:
100 Mile Ride: 7:30 am
50 Mile Ride: 9:00 am
30 Mile Ride: 10:30 am
10 Mile Ride: 11:30 am
Due to the number of cyclists this year, each ride will be staggered with waves of cyclists going out 10 – 15 minutes apart.
If you are riding with a group, please be sure to line up together.

What time do I need to arrive for my ride?

You should plan to arrive at Packet Pick-up a minimum of 45 minutes before the start time for the ride distance you have registered for.
Ride times are as follows:
100 Mile Ride: 7:30 am
50 Mile Ride: 9:00 am
30 Mile Ride: 10:30 am
10 Mile Ride: 11:30 am
Due to the number of cyclists this year, each ride will be staggered with waves of cyclists going out 10 – 15 minutes apart.
If you are riding with a group, please be sure to line up together.

How do I change my Ride Distance?

If you would like to change the distance that you registered for, please do so by noon on Sunday, September 1st.  All you need to do is send an email to jen@neparkinsonsride.org with your name, the distance you are currently registered for, and the distance you would like to change to. Easy peasy.
Of course we realize that life happens and changes may need to be made last minute. If that happens, you will need to complete a form at the Packet Pick-up desk on ride day. That will cause a delay for you and the other cyclists, so please do it ahead of time, if at all possible.

Where can I get a map of the various routes?

Free Mapmyride downloads as well as turn by turn cue sheets are available under Maps and Directions. Please note, we are not able to print out maps for cyclists. All routes will be clearly marked but if you are more comfortable having a map with you, please print out before arriving at The Ballpark.

Do all the rides start at the same place?

Yes, all rides start and end at The Ballpark at Old Orchard Beach.  Start times are as follows but please plan to arrive at least a 45 minutes early to sign in at the Registration Table.

100 Miles – 7:30

50 Miles – 9:00

30 Miles – 10:30

10 Miles – 11:30

Am I required to wear a helmet?

Absolutely!  All cyclists (or parents of cyclists under age 18) are required to sign a Waiver and agree to abide by the Rules of the Road.

Registration

Is there a Fee to register for the ride?

The standard Adult Registration Fee is $75 (Early Birds before 4/15 are $60 and Late Registrations after 8/1 are $100).Teen Registration Fee (ages 13-17) is $25.  There is no fee for youth riders under the age of 13 but all youth and teen riders must be accompanied by an adult family member (or have a notarized permission slip to ride with someone else).  Since 100% of the funds raised by cyclists goes directly to the Michael J Fox Foundation to be used for research toward a cure, the Registration Fee covers the actual operation of the ride….things like porta potties, food and drink at all rest stops and the start and end of the ride, t-shirts for all participants, entertainment and chip tracking technology.

Bike Rentals

Is there someplace nearby where I can rent a bike for the ride?

Due to increasing demand for rental bikes, we have partnered with Unlimited Biking, to provide high quality rentals and convenient service at affordable prices. From hybrids to carbon Cannondales, single seaters to tandems and attachments for kids, get the bike you want without the frustration of getting it to Maine. And, every bike comes with a helmet at no additional charge.
Best of all, you simply pre-book your bike of choice and pick it up/drop it off at the Ride. How cool is that?
Click here for more details. Quantities are limited so book now!

Pre-Ride Dinner

Where can I buy tickets for the Pre-Ride Dinner?

We hold a Pre-Ride Dinner on Friday night at The Ballpark at Old Orchard Beach, the same location as the start/finish on Saturday. Tickets are available for purchase to all registered cyclists and volunteers. There are limited guest tickets also available. 

See details here.